An Apple store employee at Valley Plaza Mall in Bakersfield, California, has been fired after being accused of stealing an intimate photo from a customer’s phone. The customer in question is Gloria Fuentes, who had gone to the Apple store to fix her iPhone screen. At the store, a tech guy sent himself an intimate photo of Gloria Fuentes from her phone. The incident came to light when she shared the whole story on her Facebook.
According to the Facebook post, Fuentes had gone to a nearby Apple to store to get his iPhone fixed. In an attempt to secure her privacy, she started removing all the financial apps and social media app from her phone. But since her appointment at Apple store had moved up, she had to rush and didn’t get time to delete photos from her phone. At the Apple Store, a ‘tech guy’ named Nic attended her and checked her phone. After messing around with her phone for a while and asking for passcode twice, he eventually said that she needs to repair the phone via her carrier. After getting back from the Apple Store, Gloria Fuentes noticed something strange on her iPhone. She saw an outgoing message from her phone to a number she didn’t recognize. When she opened the message, she “instantly wanted to cry!!!”
The tech guy in question “went through my gallery and sent himself one of my EXTREMELY PERSONAL pictures that I took for my boyfriend and it had my geolocation on so he also knows where I live.” Gloria Fuentes continues that the photo in question was taken almost a year ago and that she has over 5,000 pictures on her gallery. The Apple store employee must have scrolled through the photos for a while to get to that photo.
After discovering this shocking incident, she went back to the Apple store to confront the employee. He admitted that the number is her, but “he doesn’t know how that pic got sent.” The manager of that store was not of any help and just said he would look into this matter. Gloria Fuentes makes a scarry point that this might not be his first and what “if he’s done this to someone’s teenage daughter or even any other woman at all.“
Apple has since fired this employee. In a statement to Washington Post Apple said:
“We are grateful to the customer for bringing this deeply concerning situation to our attention. Apple immediately launched an internal investigation and determined that the employee acted far outside the strict privacy guidelines to which we hold all Apple employees. He is no longer associated with our company.”
Some reports on the internet also suggest that local police are investigating the matter, and criminal charges may follow after the investigation.
This is a scary incident, especially when Apple advertises itself as a privacy concern company.